Blackberry got complacent because their bread and butter market was commercial and government, not mass consumer like their iPhone's target audience.
A bigger catastrophe is how Palm/Handspring failed to lead the transition from handheld personal organizer to a true smartphone. BTW, CISCO Systems had the copyright on the "iPhone" name.
How come Cisco had it? And they just gave it to them?
shareThey actually had a protype for an Internet Phone or IP phone that operated securely within a VPN. Its true intention was to operate as an encrypted communication device, not a mass market cellphone for mass consumers
Since Apple was conquering the portable music device market with its iPods, and its family of personal computers being called iMac's, it was a natural extension that their smartphone would be called the iPhone. CISCO's prototype never made it to the marketplace but they had the name patented, so Apple just paid them off.
Nice.
shareIt was sort of a repeat of what Apple did to IBM with the Apple II 30 years earlier.
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