Sorry but Doris is a jerk and I feel bad for her daughters

I'm sorry that Doris had to endure being raped (or molested? they weren't really clear) and I would never wish that on any woman. But what does it have to do with the fact that she is a hoarder, downright mean, and refuses to take any responsibility for her living situation? In fact she constantly blamed anyone near by saying that it was their fault. Like the gentleman who was trying to calm her down (missed his name): she blamed him for her broken toilet. Then she even admitted he gave her money to fix it but still said that it was his fault. Because he didn't come by enough or some such nonsense.

I felt for the daughters and I know they were trying to make a connection with their mother and understand her; however the "happy ending" hugs don't change the fact that Doris has severe personality and hoarding issues. I'd be shocked if Doris changes her behavior at all.

I really wish that, instead of ending the show at the end of clean up, the show kept track of the hoarders for at least another month or two, to show how/if they're able to change.