Phone Conversation
What does the lady at the other end say? I just couldn't hear and was left wondering what actually happened in the end.
shareWikipedia is usually helpful in clearing things up:
"He finally get a call back from the office of Matthias's father, as he had inquired after his missing letter of recommendation; the secretary informs him that it was actually sent to Matthias, who had failed to forward it to him. Maxime realizes Matthias's state of denial and has the letter forwarded to his email directly."