Alex and the baby (potential spoilers)

When Eddie and Esparanza were going back and forth in the call center, she told him to look at the board. Eddie saw that there was the kidnapping of Alex's baby. Did an officer EVER show up for her? When the calvary (finally) came at Randalls home to find Louise- not one went over to Alex home? Dude spoke to Kelly forever and asked about Brads whereabouts, but he, or no other officers even knock on their door to see if anyone was there, or to the whereabouts of the missing baby?