I love the message of this movie: follow your dreams no matter what anyone says, don't stop believing! Kumiko made it after such a long and hard journey, she's a true hero and inspires me so much! :)
All trolling aside, I think this really was the message of this movie. The girl was so far gone that people were unable to help her, but in the end God gave her the reward.
Who was even trying to help her? The people around her were only interested in her basically conforming to societal norms. Her mother, boss, her co-workers clearly didn't think much of her, even the old acquaintance she ran into was heading that way. It was all just smiles and pleasantries, and when they met up again later and Kumiko was left with the acquaintance's daughter for a few moments, she bailed. It wasn't just that people were unable to help her; no one seemed to be even trying. They basically just saw straight through her, looking instead at who they expected her to be. As was said several times, at her age she apparently should have already been married and had a family (i.e. like her acquaintance). No one showed any real interest in what she actually wanted in life, or what she might be struggling with.
There was no reward from any god. Severely depressed, she detached from reality and retreated into a fantasy, the pursuit of which ended with her freezing to death alone in the wilderness.
The old lady tried to help her, but in the end she just was a lonely woman who wanted some company. The cop tried to help her, but in the end he could not handle her stubbornness.
Yes of course she died, but she still got the experience she was looking for in some kind of afterlife.
She wasn't open to change or positivity. The character in the movie needed professional help, not the kindness of strangers or acquaintances or even her own mother. She was very detached from humanity and reality.
All that being said, she looked like a different person when she finally smiled at the end! Like Marge Simpson said:
It doesn't matter how you feel inside, you know. It's what shows up on the outside that counts. Take all your bad feelings and push them down, all the way down past your knees, until you're almost walking on them. And then you'll fit in, and you'll be invited to parties, and boys will like you. And happiness will follow.
Indeed !! it'd have literally killed me to see , if anything bad happened to her.It's just so insanely soothing to know , everything works out in the end ~~