HER MOTHER!
was she a ghost and why she hated her? i mean that women who saw her mother died and did nothing!
shareShe wasnt a ghost, she was disfigured and her daughter was angry at her for being this way, everyone at school was making fun of her so she wrote in her journal she wish her mom would die. Her mom saw the journal and hang herself, the daughter decided to do nothing.
Every characters in this movie were horrible persons with dark past secrets.