In case you missed it, they mentioned they ran out of money and thus can't hire people to simplify it.
The truth is, you don't have any idea how often what happened on this show happens in real life. People work on things and don't bother to properly show it to non specialist and then fall flat on their faces.
This is partially what bothered me about this season -
Laurie was actually right.
Richard is a genius when it comes to tech, but he is an abysmal businessman and needs to be replaced in the company. The thing he mostly cared about is his own ego that he got kicked out of CEO of his own company and I'm not trying to say that it wouldn't be a hurtful thing. But him being CEO isn't good for the company.
As the season later showed, the box guy was right and he brought in the money.
Some people are mad scientist and artists, but they don't know much about developing products.
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