MovieChat Forums > Hotel Hell (2012) Discussion > The Vienna Inn is such a lost cause

The Vienna Inn is such a lost cause


The husband is in way over his head, the wife is a neurotic nutcase, neither understands even the basics of running a business and they're both weirdos.

I can't believe the HH production put that much money and effort into reinvigorated the decal of the place. It's like putting a pretty diaper onto a smelly turd.

Shocked they managed to make that business last 13 years. Must be a small ass town.

reply

The husband is great, compared to his looney wife. I loved when the wife was nit-picking over things the crew had done to help renovate the place, and Gordon responded: "This is not a make-over show! . . . I can't come in and wave a magic wand and transform 15 bedrooms and put in a brand-new kitchen . . . ." I really thought they were the least deserving of Gordon's help, second only to the infamous Amy of Amy's Baking Co. It seemed Gordon really had to work hard to keep from just walking away from the undeserving, ungrateful owners.

reply

What happened in the end? My PVR cut off just as it was showing that the couple had gone back to their old ways. I'm assuming that things are just as bad or worse than before?

reply

Basically the narration said they went right back to how they were before Gordon showed up. And the wife yelling at one of the female waiters and the staff looking miserable again.

It was really sad. The HH crew showed up, spent money and time to help them out, got the hopes of the staff up and made them think things would change and then it goes right back to what it was. I bet there still isn't even a salary system set up like the owners promised.

reply

I wish they had spent a little more time explaining the "downstairs" operation. I'm not clear on whether or not it was currently in use... the husband said it had been ten years, but if that's the case why was there water in the tub when Gordon went down there? Something is very shady about the Vienna.

There were similar rumors for decades about a hair salon in the town where I live. They were never either proven or disproven.

reply

Those people are most likely swingers. The husband made some kind of comment about being "VERY friendly" with guests. The wife was crazy, and creepy. I really thought Gordon was going to tell her to cover up her boobs that were hanging out the entire episode.

reply

In one of the pre or post commercial bits wifey hits on a female customer .

Would You like to know more?

reply

I don't think for a minute there's a salary system in place, and they're probably not even using those computers either.

"I said no camels, that's five camels, can't you count?"

reply

I don't see how they can possibly make it. The wife is crazy, and the husband just keeps saying, "It's my fault" without lifting a finger to change anything. I don't understand how they've managed to get anyone to work for them, let alone stay or have a meal there.

And how much do you want to bet that when they do go under, they'll blame Gordon Ramsay?

Earth without art is just "eh."

reply

The wife is crazy, and the husband just keeps saying, "It's my fault"

Couples like this never cease to amaze me by their very existence. How come one of them doesn't just say "screw it" and leave?

I'm a little embarrassed to admit I kinda liked the "before" decor, but probably only because it reminded me of the huge Victorian house I grew up in. However, even though I'm in driving distance, I wouldn't spend $225 a night to stay there.

reply

Personally, I thought the decor was a little depressing.

Can you imagine opening the closet in your hotel room and finding the owner's clothes in there?

Earth without art is just "eh."

reply

Oh, other peoples' clothes in the closet would be very bad, no doubt about it. It's just the general "feel" of the place that appealed to me, I guess because it reminded me so much of my childhood home... cramped closets, too much furniture, tacky wallpaper and all. We had water lillies and flamingoes on the wallpaper in our old bathroom that would probably make Gordon run down the street screaming "Just burn it down! Burn it!!".

reply

I would be so unfamiliar with German/Austrian food. What is it? The only things I know are sausages, cabbage and BEER. I am over 300 pounds, I do not need wonderful, greasy sausages and the best crafted beers on the Planet. This joint did not have either.

reply

Anyone who knows me is aware that I'm a hoarder however it's genuine family inheritance. We have a small house and it's full to the gun whales with brick a brack which I love because it belonged to people I love. I've stayed a a few B&Bs around Australia and a lot of them usually have the owners on site. Charming places decorated tastefully and one finds very welcoming. Saying that there is a difference between your home and a business. At home I'm not that fussed if there is a bit if dust around, mahogany furniture shows dust to epidemic proportions sometimes, however as a guest paying the privilege I would expect a place to be clean. A lot of that Lady's decor was too fussy and too cluttered for business. As for having an inter leading door from the owners' said bedroom into a guests room to get to her wardrobe overstepped the boundaries. These people were not "professional ". She did say that she wanted to place to be more sexy(?) they may as well put up the "red" light and be done with it.

SkiesAreBlue

reply

The décor didn't bother me too much. I mean if you are looking for a reasonably authentic old Victorian manor experience that looked pretty spot on to me. Gordon sexed it up and made it a little more modern which is cool but the opposite of what it was meant to be.

However putting my clothes away and having to go through the owner's wife's closet is horrible.

reply

The thing is, people AREN'T looking for a reasonably authentic old Victorian manor experience. That's why Gordon had to change it.

It's a business, after all. You've got to meet the demands of the customers, not your own whims.

Earth without art is just "eh."

reply

Sort of my question would be, "What kind of food do they serve at a Vienna restaurant?" The people are wearing Germanic Frau Haus like traditional Hansel and Gretel wear, must be authentic. When I go to one of these places, I want to see if it is ran by the culture of the food they represent.

What do they eat, sausages and sourkraut?

reply

The costumed wait staff would bother me; I think it's a bit over-the-top. To me it isn't emblematic of a nice international restaurant so much as it is theme-parky, like Epcot (although I understand their international food is pretty good).

reply

I also liked the part where Gordon called the wife on her ingratitude. She seems like an example of someone who would try to get on the show to get some free updates, and not want to listen to any of the advice (criticism).

I also liked Gordon taking the son from Angler's Lodge to task when he complained about his language in front of his mother. "If you want to have a one to one conversation with me, believe me I would love that". Lol.

reply

For someone who is articulate as Gordon is, the man does curse a blue streak. The boy curses more than I do, and uses the same language I use when I am frustrated. I will say that some people cannot take or handle strong language, and maybe he could get his point across without the so called 'obscenities'.

The woman owner did have some nice tits (or boobs) which she enjoyed advertising to anyone who wanted to look at them. Looks like a swinger.

reply

Did you see the episode of "Kitchen Nightmares" where there was a fine-jar in the kitchen, and he had to put a dollar in every time he cursed? It was a bet with the chef or owner, who also had to try and stop doing something he did almost automatically (I forget what it was, and also forget exactly which episode it was). It was a hoot. Especially when Gordon cursed, got called on it, then said "Oh, #$%&, you're right."

reply

I agree, and I'm not sure how they will manage to stay in business for long. What is amazing to me is the tons of positive reviews online. Someone had to have paid for those, right?

The whole place creeps me out - I didn't like the hoarded decor. Having a locked closet in one of the guest rooms is just bizarre. The owners were nutter, and even if I had never known about the "swinger" thing, I would have guessed it on my own. They look exactly like what you would expect swinger couples to look like! The spa in the basement reminded me of The Ring. To top it off, not paying your staff regularly and making them pay for their own uniforms is bad business.

After watching this episode, I need a shower!

reply

I’m watching this now and the wife is drama Queen! She says such inappropriate things to Gordon as soon as he walks in. Then later blames everything on her husband!

I just watched a part where she was crying and chugging a drink. A male worker walks past her and says “Crying again?” She says “It’s not really crying.” What? I feel better now thinking she was fake crying all the time.

This is the update I found -
They returned to their old ways after Gordon left.

Vienna Inn closed in November 2017 after the hotel suffered from a fire due to non working fire alarms that caused around $75,000 of damage.
The building was sold to a new owner for $30,000 in 2018.

reply