Is this real?

Just watched this on Netflix. Seems like a promotion video to get people stop playing online games with the weak scare tactics and what it seemed like most of the time fake emotions.

Don't internet cafes cost money? If they are there all day, how can they afford to play all day and purchase all the things in the game?

Most of the time watching it, it felt like a weird sci-fi movie but it says it is a documentary....