I Asked For A Refund


I have been an avid movie goer for nearly 30 years and today was the first time in my life that I felt so ripped off I actually asked for my ticket to be refunded. I tried to get past the nauseating shaky camera and blurry actors. The only scenes that were in focus were the never ending cleavage shots of Elizabeth Olsen. I guess the gratuitous shots of her perky assets were intended to distract the audience from what a steaming pile they were watching. I feel bad for Elizabeth because she deserves better than this film.

I'm not certain how the comparison started with this film and the 'Paranormal Activity' films. While these movies certainly weren't great, they were Merchant Ivory quality compared to this. I've read some of the comments here and several posts nailed it. If you think you are going to see a haunted house, ghost, or scary movie, you have been trolled. 'Silent House' received an F from CinemaScore for a reason.

This movie is...

'High Tension' + 'An American Haunting' + scenes from 'The Butterfly Effect'. There aren't any ghosts, demons or scary neighbor folk. There is a psychotic young woman, mild gore and heavy-handed child sexual abuse scenes and imagery. Sex acts with her father while her uncle watched and photographed. A continuous scene where you see a bed filling up with blood, a naked girl sitting in a bathtub full of beer bottles, the water red with her virgin blood, the reflection of a toilet in the bathroom mirror with a constant stream of blood coming out of it that starts gushing. I went in to see a horror movie, not kiddie porn.

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[deleted]

They were very nice at the box office when I asked for my money back. The girl showed me a stack of refund requests that had been submitted from Friday night for this film. There were around a dozen people in the theater with me and I know that at least 3 of us requested refunds.


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[deleted]

That's retarded. This is real horror. Stuff like scream deserves to get all refunds. I can't wait for Silent House to be on DVD.

Your chains are still mine, you belong to me! - The Phantom Of The Opera

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to me it seemed far more like a drama and not horror

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I swear I'm not stalking you, but I've noticed your comments on other boards - what do you have against the Scream movies lol? I happen to like them (I can see why others might not enjoy the tongue in cheek humor), but they aren't exactly the opposite of "good" horror. :)



They're coming to get you, Barbara!

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Scream is more of a black comedy, not a horror. The fact that you think it is a horror reveals that you didn't get it.

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I think you mean a dark comedy. When you say black comedy I think of a Tyler Perry movie.

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She said Scream isn't real horror and that is why it deserves a refund. I love Scream so I disagree anyway. Horror, comedy, drama whatever, I enjoyed it.

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It's deceptive more than anything. Plot, content, technical accuracy, etc. It really doesn't deserves sales until it's at least honest about itself. Apparently the movie sucks so bad they needed to stoop this low for any success.

Hopefully Olsen will get more work despite this; she sounded pretty talented.

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You, PrincessMagical, are a complete idiot !

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I can't believe that if you don't like the movie you ask for a refund. If that was the case than everyone would just say that they didn't like it and they would get their money back

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There should be a point of no return you dumb fk. 20 mins into the movie usually gives you a good heads up of what to come later.

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People that ask for refunds for films are the lowest of the low.

It's not the cinema's fault that you didn't like the film. Thats your own personal opinion, why should they lose money due to your bad judgement of a film and your sensitive reaction to it's themes?


Typical.

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Asking for your money back is the lowest of the low? Right up there with child molesters, murderers and rapists right? What a melodramatic idiot you come across as.

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Wow, and you counter his melodrama with spastastic hyperbole.

People in glass houses...

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Okay moron. Define lowest of the low then. Thanks.

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For sure. This movie wasn't even close to being that bad. How ridiculous.

I enjoyed it. And even if I saw a movie that I thought was HORRID, I wouldn't ask for a freakin' refund.

Insane...

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I agree

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whiner and a cheapskate!

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1) Your full of *beep* Theaters do not give refunds because you did not like a movie. You don't walk into a restaurant, order the most expensive item, eat it all and then say "gee I didn't like it so I want it free". Theaters don't operate that way either. You didn't like it. Boohoo.

As for this movie, did you see the trailer before going? Did you read the description at all? It flat out explains that the movie is about....a psychotic girl. Hello. So if you were such a dumbass, that you see that description and expect a slasher flick, then you are a moron.

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I've never asked for a refund, but I've walked out of movies plenty of times (most recently The Devil Inside - that crappy camera work made me want to throw up. literally, I got motion sick). If it's because of another guest being rude (talking through the movie, on their phone), I ask the theater for a coupon to come back at a different time.

I see why a customer might ask for a refund, but if it's just because they don't like the movie, I don't know - it's not the theater's fault the movie is crap.

They're coming to get you, Barbara!

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connect da cutz connect da cutz

I live, I love, I slay, and I'm content

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asking for a refund in a movie theatre is like asking for a refund on a big mac youve just bought by saying you are a veggie. There is no reason these days that anyone should be walking into a theatre with no knowledge whatsoever of a movie quality. do ya self a favour and get your homeowrk done before handing out your hard earned cash!

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Actually its just the opposite. You ask for a Big Mac (watchable Horror Movie based on capsule summary and movie Poster) and get a veggie burger (poorly done Drama). You would then be entitled to a refund.
The other point that one should do research on movies before seeing them is nonsensical. Whose opinion are you believe, Ebert or Roeper's? Rotten Tomatoes has typically 50+ reviews per film and they are all over the place in terms of quantifying the quality of the film. Besides by reading twenty Rotten Tomatoes reviews and 50 comments on IMDB they probably will reveal too much of the ending and other choice moments and ruin the movie.

Personally once in the 1970's I asked the theater manager to 'clone' my money back after seeing the horrible movie 'The Clones'. Afterwards we went for 'Ice Cream Clones' and ran into 'Rosemary Cloney'.

My friends walked out of 'Cloverfield' yet I refused to leave as I was loving it. I called an old girlfriend for a ride home and we are still together four years later. Those friends are long gone.

Out of curiosity, would those of you who are against asking for a refund apply the same logic to a bad dinner, play, concert, etc?


As an apologist turned authority I don't defend my comments because I am always right.

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"Actually its just the opposite. You ask for a Big Mac (watchable Horror Movie based on capsule summary and movie Poster) and get a veggie burger (poorly done Drama). You would then be entitled to a refund."

Not really, because you're asking the vendor to be responsible for your own personal taste. Your analogy would only hold up if you asked for a ticket to, say, the latest Transformers movie, and they directed you to a theater showing Silent House. In that case, the theater screwed up, and by all means, ask for a refund; as it pertains to entertainment, however, all art is subjective, and it's ludicrous to take a theater to task for your personal expectations of said art not being met.

"Out of curiosity, would those of you who are against asking for a refund apply the same logic to a bad dinner, play, concert, etc?"

Well, I consider entertainment to be a vastly different beast than food. It's apples and oranges, really. To answer your question, I would never ask for a refund on a bad dinner IF I ATE THE DINNER. To digress a bit, I worked in the food service industry up until just after college, and I've seen way too much of that: I've seen a man devour a steak before my very eyes only to tell me immediately after that it sucked. Me? If I receive a completely different meal than the one I ordered, or if I receive a blackened, burnt hunk of gristle when I'd anticipated a savory, rare filet, then yes, I'll send it back. But that sort of thing is directly traceable to the restaurant; a film's quality is not the fault of the theater. They are just the liaison between the filmmaker and the consumer. What you're describing is essentially demanding that a waiter pay for your food because the kitchen got it wrong.

And there's no true objective standard for what constitutes a bad play or a concert because, say it with me now, all art is subjective. I thought Crash was a bad movie; Oscar voters obviously felt differently. Isn't that, ideally, why we're all on forums like this? To offer our opinions on art?

Which only leaves the idea that the OP felt misled by the advertising, which isn't really a good argument. Hell, look at most major studio comedies: the trailers are often stocked with the funniest lines and scenes. One could argue that they were misled by the advertising into thinking a movie was going to be funny.

And considering that Silent House only really changes direction in its final third or so - the first 2/3rds of the film generally keeping up the aura of mystery and suspense - are we as filmgoers supposed to consider any and all plot twists unforgivable acts of fraud perpetrated by devious, deceptive charlatans? If you say "I thought Silent House was supposed to be a horror movie, not a psychological thriller!", what's to stop you from using any shift in tone or plot to justify a refund? "I thought The Sixth Sense was supposed to be about a LIVING psychologist, not a dead one! I want my money back!" "I thought The Crying Game was supposed to be about a guy who fell for a girl WITHOUT a dick! I want my money back!"

Quite frankly, this whole argument is idiotic. The ONE time I've asked for anything remotely resembling a refund was during an 8:00 showing of The Strangers on opening weekend. The theater was full of rambunctious teenagers and at least two mothers with screaming infants in tow. Five minutes after the start of the feature, I asked the manager if we could perhaps exchange our admission for tickets to the 10:00 show. She kindly obliged, I was grateful, my wife and I grabbed a bite to eat, and we came back for the late show undistracted. No harm, no foul.

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The theatre didn't screw up or mislead you...it's really not their fault. At all.

-- I am a traveler of both time and space, to be where I have been

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[deleted]

apparently loads of people asked for a refund for The Devil Inside, because it ended so abruptly- could have got your money back!

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People, but this is one of those bad type of movies I can't get out of my head. Also, this is not a horror movie like they advertised it. It's a suspense, drama, nutjob movie.

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I like bad movies, especially those in the horror and supernatural genres. My Netflix queue is blowing up with them. The way they misrepresented it in the advertising is just the icing on the cake. I walked in expecting to see a horror movie or at least something somewhat scary.


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This movie was a total sh!tfest, but I'm sure there will be some impervious douche bags who will BLATANTLY claim that everyone else just doesn't "get it" and that anyone who DARE dislikes this has no taste in movies. This was pure garbage. My husband wanted to up and leave, and believe me, I almost agreed, but a part of me just can't piss away money like that no matter HOW insufferable a movie is. Ppl actually did get up and leave, though. Terrible.

Excuse me--ya'll lookin' for a dead body??

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I actually thought the trailer for this was quite brilliant with The Texas Chainsaw massacre voiceover and the raves from critics. I thought this was going to be some kind of art house masterpiece. Boy was I wrong.

Now that I think about it, The Devil Inside and Apollo 18 had great trailers also.

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I just came back from this. I did not like it for a myriad of reasons, but I would never ask for my money back from a theater. I've never understood that concept; it's not like the movie theater has any control over the quality of the film nor do they guarantee you will enjoy it. Such an entitled society.

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I did not like it for a myriad of reasons, but I would never ask for my money back from a theater. I've never understood that concept; it's not like the movie theater has any control over the quality of the film nor do they guarantee you will enjoy it. Such an entitled society.


I have to agree with this.

Excuse me--ya'll lookin' for a dead body??

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I did not like it for a myriad of reasons, but I would never ask for my money back from a theater. I've never understood that concept; it's not like the movie theater has any control over the quality of the film nor do they guarantee you will enjoy it. Such an entitled society.
I totally agree.

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did not like it for a myriad of reasons, but I would never ask for my money back from a theater. I've never understood that concept; it's not like the movie theater has any control over the quality of the film nor do they guarantee you will enjoy it. Such an entitled society.

wow i could not of said it better myself...


a favor is gonna kill you faster than a bullet...
carlito brigante

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could not HAVE*

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ew

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Basic grammar has been lost on the lazy and uneducated, and that is a pet peeve to some. Of is a preposition, have a verb.

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Stop being so anal retentive. I find it completely annoying when you grammar Nazis come crawling out trying to tell people how to write or speak. How about you get a life, find something better to do with yourself. I understood what the writer meant without feeling the need to be a douche and correct it.

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Agreed.

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I agree. It's silly to ask for refunds because you chose to see the film, so even if you don't like it, it's your fault for wasting your money to see it in the first place. It's not fair to force a theater to lose money just because you weren't satisfied with a film you chose to pay to watch. I hope the people that ask for refunds don't get them. If you could get a refund after watching movies in the theater, I would ask for one after every movie I see so I could watch them for free.

Come, fly the teeth of the wind. Share my wings.

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As I said in my original post, this is the first time I have ever asked for a refund on a movie in my entire life. That's over 30 years of paying for tickets out of my own pocket. I spent twice as much on popcorn and drinks as I did on the ticket, so the theater made a good profit off of me. I wasn't trying to get something for free or have an overriding sense of entitlement. I purchased a product that misrepresented itself and acted on my rights as a consumer.


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Well, yes, but anyone could say any movie did that and if they give one person a refund because they didn't like the movie, you'd have to do that with every person and I don't think theaters would willingly give up that much money.

Come, fly the teeth of the wind. Share my wings.

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Most theaters don't give refunds for this reason past around the 40 minute mark. You seem to have the idea that people watch the entire movie, hate it, then get their money back. No. There's generally a time limit.

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[deleted]

Spoiled much? So you made the choice to go see the movie. You didn't like it. Therefore you should get your money back? The theater didn't make the movie, nor did they make you walk up to their theater and purchase a ticket to see it. Like it or not, why in hell should you get to see it free? Sounds like someone with out of control entitlement issues to me. How much of my tax money is paying for you I wonder....

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You "purchased a product that misrepresented itself"

No movie theatre has anything to do with how any film was written, directed or categorized by the film makers. You asked for a refund from a business that had nothing to do with any of your problems with the content of the movie. The only reason you would deserve a refund from a theatre is if the projector broke or something and you weren't able to watch the screening. Then, the theatre would be failing at their "product" (the proper screening of the movie).

"...acted on my rights as a consumer."

You acted on your rights as a douche.
Then you get on IMDB and tell everyone about it.
Congratulations from everyone! Be proud! You stood up for your "rights.".
I'm sure douches everywhere are very proud of you.

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"It's not fair to force a theater to lose money just because you weren't satisfied with a film you chose to pay to watch."

Don't be silly; if theaters lost money with these policies, they wouldn't have them. Theaters make money on this. The guarantee that if you hate the movie within the first 30-45 minutes you can simply get your money back or a replacement ticket will cause you to take more risks on movies you'd otherwise be hesitant about seeing for fear of losing your money forever. So people aware of this policy tend to go to the movies more (and they generally aren't walking out of every other movie like some of you seem to imagine). You can't get refunds for the concessions, so every individual visit to the theater, paying with refunded money or otherwise, has the potential to bring in an extra $10 or so.

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i kind of agree about asking for money back ,but don't you think its justified when the trailer is so misleading?in the UK we don't get this till may so thanks for saving me £9,the only other film I think really misled was the last exorcism,the poster shows a girl climbing up the wall,but the film shows her on top of a wardrobe WTF???????(rant over)

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I can agree with this if the person sat through the entire movie. I wouldn't ask for a refund for a movie I chose to sit all the way through for the same reasons that I wouldn't ask for a refund for a meal that I finished. Also, alifeincomplete, theaters make their money from the concession stand, not the box office. Link below is to give you an idea of how this works. The claims on how much it costs to make sodas and popcorn should prove enlightening (and true; ask anyone who has worked in fast food how much a soft drink actually costs to make). I also have family members who worked at theaters that can vouch for this.

On the other hand, I really do appreciate that in today's world there are still people who understand the idea of caveat emptor. It's actually refreshing to see so many people who are against the abuse of overly generous refund policies.

http://www.quora.com/How-do-movie-theatres-make-money

I've got me git-finder set to pansy...

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Kaptain_Bluddflagg: I never said that they didn't make their money from concessions. I'm well aware of the costs of soda vs. the price charged at the box office; my $5.50 medium Diet Coke last night at a screening of '21 Jump Street' can testify to the ridiculous prices of theater concessions. Because this wasn't in dispute, the point (and link) you posted have very little to do with my original statement.

My issue is with the entitlement complex in the movie-going public (not nearly limited to movies, but that's an discussion for a different forum). I have never once asked for a theater to refund me, and I find the entire concept of shifting the blame for a bad movie to be a bit childish.

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[deleted]

I hated this movie, but to be honest I don't really understand why people feel they should get a refund for seeing a movie they ended up not liking. We all took the risk of the movie being bad when we decided to pay for your ticket. I mean it was your decision.. why should the theater lose money?

------------
Hey Jin! You better not be cheating on me!!

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Especially since the writing and production has nothing to do with the theater. That is like calling up Sony when you buy a DVD you don't like.


Cici: "Oh, I'm sorry my bad, I thought you were someone else".
Ghost Face: "That's OK, I am"

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I completely agree, very well said.

Two can only keep a secret when one of them is dead

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I just came back from this. I did not like it for a myriad of reasons, but I would never ask for my money back from a theater. I've never understood that concept; it's not like the movie theater has any control over the quality of the film nor do they guarantee you will enjoy it. Such an entitled society.

I agree. Where did this concept EVER come from?! Its not like a theater is responsible if you don't like a film! Their job is to provide the movie, not that everyone will like it!
That's like restaurants giving refunds because you find you dislike fried chicken. Now, if the food is SPOILED, then you get a refund. Or if a film breaks down during the showing, then you get a refund.
But otherwise, its ridiculous.



"I'd say this cloud is Cumulo Nimbus."
"Didn't he discover America?"
"Penfold, shush."

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[deleted]

So what, you think they should have told you that it was in her head the entire time and ruin the twist at the end, that would have been much better. Although I do agree with you about "bad" movies, sometimes if you go in with the right mindset they can be really good and a lot of fun.

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Horror as a genre does not denote a supernatural story; although it often is.

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i can agree the movie was AWEFUL for the most part and maybe only decent in the last 15or 20 minutes

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I actually disagree. I thought the movie was great for the first 2/3rds. Kept me on the edge of my seat, and I have seen a lot of horror movies. The minute it went into the child molestation/porn thing, I almost walked out, too. Elizabeth Olson is a good actress (in my opinion) -- her facial expressions and demeanor were great for this kind of movie. I just feel that the writers copped out when they turned it into psycho revenge. I was really disappointed.

"I wish I knew how to quit you!" (Brokeback Mountain)

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Refund? How spoiled and cheap are you people?!

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no matter what my like or hate of a movie ive never asked the theater for a refund.this was good as a thriller\drama and im undecided on weather it was horror

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Asking for a movie refund is like giving a spoilt child free candy. If you knew about the movie when you went in what did you expect?!! If not, read up more about it and make sure the concept interests you. It's pretty simple...

Not liking the movie isn't the cinema's fault!
Take your snobbish ways out of the cinema coz I know exactly what your type are like! Get.A.Life!!

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The film was a psychological thriller--not slasher horror--and generally presented as that in most reviews. I agree that it turned out not to be great, but that is no reason for walking out. Elizabeth Olsen's performance was excellent, very nuanced, and far better than anything in slasher horror films. She is an extremely appealing young actress and should have a great career ahead of her. She needs to be very careful in picking her next role, however. She has already done the "disturbed young woman struggling with past trauma" twice. Her next role needs to be quite different. And I liked the fact that the movie showcased some of her erotic attributes. I also thought that the other actress in the movie made a strong impression in her brief appearances. I want to see more of her, in both senses of that phrase. The "one continuous unbroken take" gimmick was also intriguing, though a trick. Essentially, the angry posters need to lighten up and learn to appreciate a film for many different aspects, rather than being enraged that it doesn't fit some Procrustean-bed concept that they have in mind when they go in to the theatre.

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I have seen some BAD movies and I would never ever ask for a refund, and never even ever thought to! The movie theatre has nothing to do with the movie, or the trailer. So they are not misrepresenting anything, they are just the messenger in a sense. Now if it was an atmosphere thing where I couldn't enjoy the movie (kids all over, etc). THEN it's an issue with the actual theatre.

Yeah, the sense of entitlement in this country is horrible.

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Rarely have I ever been so disgusted by our consumer culture as when I read these type of posts. The theater (presumably) made no guarantees about your enjoyment of the film. You made the choice to see the film. You take on all risks involved (not enjoying the film) when you purchase your ticket. If you didn't enjoy the film it is your fault.

On top of that, your description makes it sound like the theater is showcasing professionally made child porn when that is not the case at all. Yes, the story involves child abuse but it is not portrayed in an exploitative way. It was done about as tastefully as one can portray that topic. The imagery you describe does not even approach the line of being offensive and is no worse than many other mainstream horror films.

I'm not someone who particularly enjoyed this film but I still think your post is childish and shows just how entitled we as consumers have become.

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[deleted]

^ xKingbuzzox hit the nail on the head. The OP is being childish, immature, and taking out their dislike of the film by painting it as if it were some horror kiddie porn fest (which it very much is not).

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A lot of people from my theatre also asked for a refund, and I totally understand why...it truly was horrible film.

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I think we can all agree the that the OP is a childish loser who proudly display his disgusting and misguided etiquette as a banner shame for those low life's of a of a like mind to salute.

I don't care if you hated the movie with the hatred of a thousand suns, you don't take it out on the @#$% theater, it's not their fault that the movie met with your criteria of "quality". If the film broke, their was vomit on the floor, one of the employees told you to go @#$% yourself, (whatever) then I'd be right with you that they'd be in the wrong but none of that happened. So why take it out on the Theater?

It would be like someone slapping the doctor for how you turned out.

Don't give me that "it was my first time doing it" BS, like we all get a freebie once in our life.

You should go back to that theater and give them the money back and apologize, then you can send all your critique and hatred to the ones who "deserve" it, the film makers. Ask them for your money back and stop bothering us with your regalement's of villainy.

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You know, I wasn't going to comment on this type of post, but after reading several where the OP was basically being called names I feel like someone should say something.

First, to the person I am directly replying to and others who chose to resort to name calling; stop acting like the quintessential internet tough guy. As a good rule of thumb, try talking to others online in the same way that you would if you were speaking to them face to face. To do otherwise is just rude, and if anyone on this thread is guilty of coming across as childish to rational adults, it's people who berate others and call them names.

Second, and I've said this before, the movie theater doesn't make their money from the ticket booth; they make the bulk of their money at concession. Let me give you a hypothetical situation. In this, I am patron A and someone like lee-a-michael is patron B. We both go the same theater, to the same screening (possibly even together; I don't assume that people are actually the way they present themselves online, so lee-a-michael might actually be a decent person to hang out with). "A" orders a small drink and a small popcorn while "B" only purchases their ticket, or possibly was smart enough to sneak in some candy. We both hate the film we are watching, but instead of just putting up with it like "B", "A" goes out and asks for a refund for the ticket, which he gets. Now, from which patron did the theater make the most money?

They made the most money from patron "A" because of how much profit there is in selling concession items, even after the refund. See, theaters only get to keep a relatively small percentage of the money that a patron pays for the ticket. Yes, $10+ dollars per ticket makes it sound like they are raking in the dough at the box office when they sell hundreds of tickets per day, but keep in mind that they only get to keep, at BEST, 50% of that money. The rest goes to the people who made the movie.

Finally, it's more than a little hypocritical to call someone childish or entitled for feeling that what they purchased wasn't worth the money they spent. Yes, I am all against people who abuse refund policies in order to get free stuff, but that's not what the OP did. And to be quite honest, I think that if more people were of the same mindset as the OP and myself the US wouldn't have the financial problems that it does; refusing to get a refund for a movie that you didn't like is less financially responsible than asking for your money back. In a capitalist society you vote with your wallet, and movies that have lots of refund requests get dropped from theaters quickly, which translates into lost revenue for the people who made the movie, not the theater. There will always be something else for the theater to play; they'll keep a poorly performing film just long enough to replace it with something that will draw more people either because it's new or because it's better.

So please, be civil when you are disagreeing with someone.

I've got me git-finder set to pansy...

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You know what you caught me on a better day today,

So I apologize for the name calling, that was beneath me and was undeserving for what I still consider a crappy thing to do but still not quite deserving of name calling. Again I apologize.

That said, I don't buy the theater don't make money from the tickets with the implication that they could do just fine without, they cannot. They like any other business need to watch their wallet. All those movie reels they get from the distributors cost them a pretty good amount of money whether the film is good or bad. That is money out of their pocket for what could be a crappy movie. They made a speculative venture that the movie was going to make them money and sometimes they lose. But you don't see them crying back to the studio to get their money back. They paid their money for a product, they got it, it worked (they didn't like it but it worked)as promised they have nothing to cry about.

It is the same with movie tickets. Movie tickets are a speculative venture, you are venturing into a movie experience with hopes of the venture paying off with entertainment. If the entertainment does not happen because of your sensibilities or high expectations or whatever is going on inside your head then take it in stride and maybe next time you'll do a little more research before you fork out your money.

Oh, and buy the way voting with your wallet does not mean getting money back when the service was rendered as promised.

That is just crappy patronage.

BTW thank you Captain, for calling me on my @#$%, but I still disagree.

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I really appreciate your response, and I'm sorry for white knighting like that. You do make a lot of really valid points, and I can definitely see where you are coming from. The first post I made in this thread was an attempt to obliquely stand up for the op by providing a contrasting viewpoint in the hopes that perhaps some of the more ardent opponents to this kind of thing might reassess their rather...vociferous objections to what he did. When I made that post I hadn't read some of the angrier comments on the second page; if I had my original post might have been a little more strongly worded. So I also apologize if it seemed like I was singling you out for something several others were doing as well, and did before you happened by.

I think the whole thing about asking for a refund for a movie comes down to being a kind of ethical grey area. There are some people who are absolutely against it, some who are against it under certain circumstances (like me), and some who don't see a problem with it regardless of the reason. We could go back and forth on this but I think it's best for me to put it down, if only out of respect for your point of view. If I kept trying to convince you that I'm right it feels to me that I'm being disrespectful to you and others who simply don't share my opinion. I made the point I wanted to and expanded my perspective by some of the things that you said.

All in all, win/win I hope.

I've got me git-finder set to pansy...

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I am confused as to why the OP mentioned having to get past the shakey camera work like it was shocking the movie was filmed that way...hello, watch the trailer lol. Also, just because there aren't ghosts, demons, or whatever else you mentioned doesn't mean it isn't horror-there is this thing called psychological horror. I personally liked it and I think it's ridiculous to ask for your money back after you already sat through the entire movie-that's like buying a book from Barnes & Noble, reading it, not liking it and attempting to return it because you didn't enjoy it. If you don't want to get duped into seeing what you think is a bad movie, do some research next time!

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I don't normally post on here, but I couldn't help myself. I work in the movie industry and have been for a while, so I know how it works.

To begin, Kaptain_Bluddflagg, you have no reason to apologize because you are correct for the most part. And lee-a-michael, you are mostly wrong. Movie theaters take in all of their profits from drinks, popcorn, candy, etc. At the same time, they take in around 30% of the profits from movie tickets. It depends on what sort of agreement the theaters have in place with the studios and production companies, however, the average figure a theater takes in from selling a movie ticket is 30%. With that said, movie theaters also mark up their concessions 200% - 300%. That is why the same box of candy you buy at the theater for $3.50 costs $0.99 at Target. And that is all money going into the theater's bank account.

A movie theater does not count on its ticket sales to stay in business. Movie theaters strictly count on selling concessions. If it weren't for concessions, they would need to shut down. Over 80% of a movie theater's profits are due to concessions.

For the people who were yelling that the OP should be asking the film creators for their money back and not the movie theater.... By a person asking a movie theater for their money back, they are taking that money back from the film creators, because approximately 70% of that money is going to those creators.

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@ Kaptain_Bluddflagg; I agree with fanofhorrorfilms that you have nothing to apologize for, you called me out on a legitimate complaint and I appreciate it you are to be commended for being one who attempts to keep the peace.

However That is as far as I agree with fanofhorrorfilms . I think fanofhorrorfilms misunderstood my argument. I was not arguing numbers, I was arguing who should take the hit for for an individuals lack of enjoyment of a purchased service. So lets briefly break it down:

The movie theater: provided a clean, comfortable, facility with projection and audio equipment that did not fail. They held up their end of the bargain their clean and should not be punished.

The studio: they green lighted (lit?)a project they thought would appeal to the public with the knowledge of different strokes for different folks. They did this in good faith if not entirely money focused. But they were trying to get repeat business from us so they have no motivation to try to screw us over. They get an E for effort mostly because they only have a vague idea of what a film is going to be when they OK a film.

The director and the cast: This is their baby, they have more motivation for wanting this film to succeed than anyone. They tried to make a good movie and in fact pieces of the movie they made were up on screens all over the country in the form of a preview. Were any of the scenes a misrepresentation of what you saw? If you felt yes then blame the add people. But for the most part what was there was what you saw and you walked into the theater eyes wide open, they don't owe anyone anything. The other alternative is to show all the twist and turns in the preview so no ones surprised by anything in a film.

The only one left in the equation is the viewer who got everything they were promised and somehow still fells they were some how screwed over by all the others.

Justify it how you want I will never understand it.

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ur wrong on several thingz:

movie theater: no, they r responsible bec they have da rite 2 not show movie. 4 example, casa de mi padre and jeff who livez at home were not shown at my theater bec they felt those moviez suck and wont draw biz

studio: totally guity 4 churnin crap and dont tell me they dont know its crap...they do

dir and cast: in most casez, just mere puppetz or pawnz on a chess game controlled by da studio. only exception if dir and cast r big shotz

viewer: guilty 4 watchin crap and not askin 4 moula back or guilty just watchin crap. i remember 1 time, beverly hillz dogz wuz #1 movie...seriously?

I live, I love, I slay, and I'm content

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daz silly. so wat if theater makez most moula from consessionz? in da end, they still lose moula if ppl ask 4 refundz.

and da kaptain's example is totally retarded. hez assumin ppl askin 4 refund dont buy food. retarded.

and da ppl sayin refund actually makez ppl take more chancez is silly too bec i wud suspect more refund abuse than ppl takin chancez


I live, I love, I slay, and I'm content

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I appreciate you making it orky.

I've got me git-finder set to pansy...

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"daz silly. so wat if theater makez most moula from consessionz? in da end, they still lose moula if ppl ask 4 refundz.

and da kaptain's example is totally retarded. hez assumin ppl askin 4 refund dont buy food. retarded.

and da ppl sayin refund actually makez ppl take more chancez is silly too bec i wud suspect more refund abuse than ppl takin chancez"

R.I.P., English language.

That said, all in all it's a pretty subjective argument. Some people believe a theater is somehow responsible or accountable for the quality of their programming, I'd be inclined to disagree. Though objectively it's difficult for anyone to argue that the perceived quality and/or value of any kind of entertainment is anywhere but in the eye of the beholder. It's all highly subjective, and as such, there is a certain amount of risk involved. A person can minimize that risk by doing research. It shouldn't take more than five minutes worth of research to find out whether a film is appropriate in contrast with one's tastes or expectations (there are some exceptions, such as when a film isn't screened for critics), and to a point that responsibility falls squarely on the consumer. If a person is unwilling or too lazy to make that investment then they deserve nothing if their expectations aren't met, and to ask for recompense due to their lack of foresight, judgment or research is pure unwarranted sense of entitlement.

Send in the clowns...

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I did not ask for a refund but I do wish I did. I had to take Dramamine at the beginning of the movie. I had problems focusing my eyes, which I am very sure had something to do with the movie! How many people were in the movie that got to even talk? I think 4, and of them 4 I think there was only a few lines for 3 of them. I seemed to black out some where in the middle of the movie with bright flashes of light here and there. It must be now my nerves here, making me burst out laughing and hard too. Not because it is funny but because I can't stand it any longer. I want to leave. I just keep thinking something has to come of this. So I keep watching! I seem to not be able to stop laughing. I am thinking why am I here? I keep hoping I will understand and this movie will come full circle soon! What it's the end! Lets go home! Not much to talk about here. Did I describe the movie to a "T" here people? And Look with out giving spoilers too! I don't know how you could do a spoiler on this movie any how!

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