Question (may be spoiler)
It's a minor thing, but the gray car that Tom towed, where the woman said something like "How should I know, he's a *beep* tow truck driver." Is that the same car that is shown shortly thereafter with a front end collision? I can't think of any reason why a trashed car would be in that scene, unless Tom had "taken care of" the rude woman's car as a way of getting back at her.