The main characters do nothing but treat everyone else like children.
This used to be one of my favourite TV Shows of all time, but when you re-watch all episodes and all seasons it becomes clear that the main characters (the SRU) constantly patronise people. I know that they have to make sure a bad situation doesn't escalate, but do they think the people they are talking to are stupid? Why not just talk to them straight up without the patronising tone.