This documentary in a nutshell
People who have used their personal freedom of speech as the basis for their lucrative careers, complaining about other people's freedom of speech on the internet.
My favorite part was when Lewis Black (the comedian who's so funny he has to yell his jokes) said that it's wrong that people are allowed to say anything they want on the internet and not be held accountable. Yes, we should definitely start imparting restrictions on our First Amendment rights to protect the feelings of an elderly millionaire.
Yeah, hecklers are unequivocally jerks, but this film was only marginally about hecklers in the first place. And as far as critics go, the fact of the matter is that you don't need to be an architect to walk into a crappy house and say "this is a crappy house." Someone with no knowledge of classic film can still watch Malibu's Most Wanted and recognize it as a bad movie. Sorry it offends your delicate sensibilities, Jaime Kennedy.
"And he died on his birthday. LOL"