Did anyone else? Other than filling in the variables like my name, it was a computer generated response I'm sure. It didn't leave me satsfied that my voice had been heard, but it was better than nothing.
shareWas your letter like the one referred to on Austenblog? (You may have to scroll down the page a little)
http://www.austenblog.com/
I recently got in touch with the BBC about a little complaint I had. I got a prompt response, just not one containing any answers to the points I'd actually raised . Isn't it nice to feel valued?
The people have appointed me. I am their leader. I must follow them.share