MovieChat Forums > Hellboy Animated: Sword of Storms (2006) Discussion > Closed-Captioning Fraud

Closed-Captioning Fraud

posted 17 years ago by coronado_g
6 replies | jump to latest

This may not seem like a big deal, but for those of us who depend on Closed-Captioning (CC) to watch movies, this IS an important issue. Today I rented "Hellboy Swords of Storm" because I wanted to see it and also because the back of the DVD box clearly shows the CC logo - indicating that this movie is Closed Captioned. Well, it isn't. To have the CC logo on this movie is completely misleading as well as fraudulent. How could Starz Home Entertainment get away with this? Obviously the company simply could not care less when it comes to customers who are hearing impaired. I'm only thankful that I didn't BUY this video.
Thanks for letting me get this off my chest.

[–] martian-5 17 years ago

I've posted your problem on del Toro's website and on Tad's blog. Hopefully, we'll have an answer soon as to why you had a problem with that DVD.

I'm sorry, my karma just ran over your dogma.

[–] tad-stones-1 17 years ago

Anchor Bay puts Closed Captions on all their releases. I inquired and was told:

"The disc was checked with Power DVD on a PC, The Mac DVD player, and
several set top players here. CC functioned properly in every case.

In addition CC was verified during our in house QC, and 3rd party QC."

QC is "Quality Control

I watched it on my Mac. There is no CC option in the menu but I turned it on in the player controls and it worked fine.

Tad Stones

[–] martian-5 17 years ago

Thank you, Tad.

I'm sorry, my karma just ran over your dogma.

[–] coronado_g 17 years ago

With no CC option in a DVD menu, there is no way for me watch this DVD. I use CC constantly on my TV but those functions are completely separate from the the DVD machine.
Actually, this does happen - a DVD is released and clearly states on the back "CC" when there is absolutely NO closed-captioning inserted into the product. I have purchased DVDs that are like this and always end up giving them away.

[–] 17 years ago

[deleted]

[–] asimdb 17 years ago

There is usually (well there is supposed to be) a button the DVD remote that turns on subtitles. Using the menu in the DVD is never supposed to be necessary.

Actually until your post I had no idea people even used the DVD menu option, and wondered why they even included it.

Also, if you go into the DVD setup menu there will (again, there should be) an option to turn on subtitles and leave them on.

And even if you can't get DVD subtitles, the DVD player will usually send regular broadcast CC data to your TV, and you can turn it on there.

If your DVD player doesn't support this get a new one.