When the bags end up fitting...
I was just watching an episode with a short, chubby black lady arguing with the gay, (Latin?) guy (sorry, I don't remember their names), and I was so disappointed when her bag fit! Lol. It's like having that fight with your parents and you're sure they're just overreacting or being too strict, and then when you sneak out, everything they warned you about actually happens!
He was just doing his job. I don't care if she does do this every week, there was no need for her to be so rude. And that's why I could never handle that job, because the moment she started yelling, I would have just turned the old "you're too angry, which can scare the passengers, and I have the authority to prevent you from boarding!" (Was he not able to do that? Would that have been abusing his power? It would have made sense to me.)
I was so disappointed when it fit. I got a shot of excitement and hope when the guy at the gate checked it again, and then...damn!