They're not testing the shopping the Costco way
In the latest episode, they're testing line waiting times in grocery stores. They have the customers waiting at the end of the serpentine until the preceding customer is completely, totally finished. That adds an extra 5 seconds to each wait.
That's just not the way it's done. People start lining up behind someone who's almost done, so that the extra 5 seconds of waiting - the extra time it takes doesn't exist.
I want the doctor to take your picture so I can look at you from inside as well.