it was so bad that we went straight back to blockbuster after watching this "no ending and pointless" movie and demanded a refund...and they gave us one! kudos to blockbuster
sharei work at blockbuster, i do that often. except we usually just give them a credit. i had to do that a lot with the movie open water.
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That's the dumbest thing I've ever heard. It's not like food, where the store is responsible for the quality of the product. Blockbuster has no bearing over the quality of the films that they carry; the individual is responsible for his/her own decision in renting a title. If a video store refunded rentals for every crappy movie, they'd be in debt for billions of dollars.
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On content, I agree, as that is a subjective evaluation, but the transfer on the DVD is far below par, a justifiable objective complaint.
'When you hang a man, you better look at him.'
Yeah I work at Blockbuster and it's hard not to give a refund or a credit sometimes when a person comes up very mad and angry about a movie (that I had no part in making)....
My store just stopped giving credits for that issue but we did start warning people...
"Hey guys this movie SUCKS... You might not want to rent it..."
"Naw I'll take a chance with Naked Fear..."
haha okay.... I tried
My cousin did this at a KFC one time. They walked off with their refund but were told to never go back to the place again.
share