He just hasn't aged well. Not that he's ugly or anything, he's just short, a little doughy, and not very masculine
When he was young he could play the cool guy because he was "cute" and looked like your typical 80's teen star, like Michael J Fox
But as an adult he became synonymous with playing a dorky underdog. He is essentially the same character in Cable Guy, Election, and Deck The Halls. A pathetic, milquetoast everyman. It didn't help that his attempts at being a mainstream leading man failed miserably. Godzilla and Inspector Gadget are shit films
It's a typical case of Hollywood typecasting. I think he could have made a very good character actor, maybe taking on a few antagonist supporting roles. Like a scummy or cowardly politician or a criminal businessman
He apparently has 2 Tony awards for his acting, so I don't think he is actually bad. And from what I know he does more stage work than film work nowadays. So maybe he just stopped trying and focused his talents on his real passion
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