dialogue during mass scene

During the mass for Denise Nasland, Keppel, Dunn, and Larsen are having a conversation about the killer. I can't make out what Keppel says at a certain point. I'm not able to get captions on my Warner Bros. DVD of this movie, nor my television. Here's part of the dialogue:

LARSEN: No, no. Just a feature. What's to cover?

DUNN: Hey, don't rub it in, Dick. We're getting enough flack.

KEPPEL: <indecipherable> gross incompetence as best we can.

What does Keppel say right before gross incompetence?

Thanks