MovieChat Forums > Fawlty Towers (1975) Discussion > Mr. Hutchinson vs. the American guests

Mr. Hutchinson vs. the American guests

posted 7 years ago by GayBoi1
7 replies | jump to latest

A lot of people on another thread on here seem to think the American couple from the Waldorf Salad were the worst guests, but I beg to differ. I think Mr. Hutchinson from the Hotel Inspectors episode was worse.

Mr. Hutchinson

1. Expected a hotel restaurant to have fresh from the garden peas and completely cancelled the order when he found out they didn't. Like what hotel is going to have fresh from the garden peas anyway? Any restaurant is going to have frozen peas.

2. Criticized Polly for spilling his drink when he was the one who moved the glass when she was pouring it.

3. Changed his order constantly and confused the staff.

4. Complained about every little thing in the hotel, including the telephone receiver being too greasy in his opinion.

5. Screamed at Basil and disturbed the whole restaurant causing Basil to have to put his hand around his mouth to try to shut him up.

6. Actually physically assaulted Basil in the face a number of times and then claimed he wasn't a violent man

At least Mr. Hamilton was willing to let things go when he got the salad he wanted but it was Basil who couldn't that time.

[–] Noddy_Comet 7 years ago

Yep, Mr Hutchinson would have totally wound me up, whereas Mr Hamilton didn't come across as particularly unreasonable - brash, certainly, but not unreasonable. He was more annoyed by Basil constantly lying to him. Hutchinson, on the other hand, was one of those people who it's just impossible to please.

Make tea, not war. 🌈

[–] johnbalance 7 years ago

Yep, I worked in a call center and regularly got people like Hutchinson who were impossible to please and determined to find something complain , it was stressful enough dealing with them on the phone never mind face to face. He also has no sense of humour or irony whatsoever which is what makes him so funny from a comedic point of view but a nightmare to have anything to do with in real life.

[–] marktayloruk (2378) 2 years ago

First time Basil met a bigger prat than him?

[–] TrentnQuarantino (8420) 2 years ago

All you have to do is let people vent and listen to them.
If you don't realize that, you don't know how to do customer service.
People who demand way more than they deserve else are more funny than stressful.
I have called into Amazon to complain about certain things occasionally, and they are
so nice ... they often offer $5 apologies, and I always say, I don't want the money, I
just want someone to hear my complaint and maybe do something to make the system
better.

[–] johnbalance 7 years ago

Than theres the time he's trying to get Basils attention while the latter is dialing on the phone then he jams his finger down on the receiver.

Also something very dodgy about that moustache.

[–] TrentnQuarantino (8420) 2 years ago

I think Hamilton was one of the best guests.
I loved it when Basil walked out of the hotel in the end when everyone turned against him, and then walked back in demanding a room and a Waldorf Salad!
If you saw Basil pretending to talk to a chef that was not there, I think anyone would get a little perturbed,

That show was so funny.

[–] Ace_Spade (9347) 2 years ago

Mrs. Richards always bugged me. She can p. off.