I heard he's mean in real life

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Utter crap.

He came off as a total douche on the Nerdist podcast. But idk, apparently he's one of Hardwick's oldest friends, maybe he was just having a long day.

perhaps you should elaborate where you heard it.

I heard he is the ugliest man in Hollywood.

He's never been mean to me or anyone I know.

Until you meet a person, it is unfair to make assessments on their character based on what others have said. Maybe he has a sense of humor that is off putting, that can turn somebody off, but, to say that he is mean has no merit. I think next to Sheldon, he's the funniest character on "The Big Bang Theory".