Apple and Chick Fil A arguably have the best customer service, but why do they have to be so creepy about it?
Like it’s ok to run a tight, seamless operation but why do you feel like you’re dealing with the secret service when you go in to get your phone looked at? Likewise on getting a $10 fast food meal, again I’m beyond impressed with how efficient they are but perhaps a bit more transparency in their operation would make for a warmer experience, rather than acting like creepy robots.
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