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CD Player works in the repair shop but not at home


My CD player had been unable to read the CDs for a long time, saying "Disc.". I had it repaired and a new laser and motor were put in. It worked perfectly at the store (where it had been tested for two days). When I got it home and connected it to my receiver, it still says "Disc." I just don't understand it. What am I doing wrong? Can the color of the RCA plugs have anything to do with it?

"Do not now seek the answers. Live the questions, resolve to be always beginning" Rilke

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Maybe the repair critter fixed the wrong thing. Get your money back if possible, and buy another CD player. Or a DVD player; some models claim to have good DAC chips. Or laserdisc player, although it's rare to find one that has S/PDIF out (avoid the Sony ones, unless it's free and comes with a guarantee).

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Well, I tested it in the shop and it worked perfectly, so I don't see how he could have fixed the wrong thing. Unfortunately, the money I spent on repairs will not buy me another CD player (at least of the same quality).

"Do not now seek the answers. Live the questions, resolve to be always beginning" Rilke

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Buy a CD player at a used store that plays 100 discs. If it doesn't have scratches on it it will probably work. Use a CD lens cleaner monthly. They have them at Dollar Tree.

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Thanks but I have no interest in buying another CD player. The one I have (an Arcam) is of superb quality and I just want it to work. I will take up your suggestion about getting a CD lens cleaner; however, if the CD player is not reading any discs, how would it read a CD Lens Cleaner?

"Do not now seek the answers. Live the questions, resolve to be always beginning" Rilke

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If it spins it might help. CD and DVD players usually aren't worth repairing unless, of course, it's superb quality. Most of the ones in the pawn shops work just as well and usually only cost about $20.

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Take it back to the shop. Any honest repair person will do what it takes to make it right.

Alternatively: Arcam probably bought the CD mechanism off the shelf, so it's unlikely that the only source for replacements is Arcam. They may have bought an entire CD player and modified it, or just the CD mechanism. The Philips CD mechanisms were legendary; maybe you can ID it from the pictures on this page:
http://www.thevintageknob.org/philips-CDM.html

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Thanks but if it works in the store, there is nothing further the repair person can do. The question I need to find out is why it works in the store (I tested it myself) and why it only works some of the time at home (I have tried plugging it into different outlets).

"Do not now seek the answers. Live the questions, resolve to be always beginning" Rilke

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Does it still work in the store if you take it back there again? Maybe something shook loose when you brought it home.

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